What days & hours do you work?
I coach Monday–Thursday 9-6pm (Central European Time)
Times may vary depending on my schedule & business needs.
It’s always recommended to book sessions in advance if you have preferred dates or times.
How often should I have sessions?
This depends on your goals, program & schedule:
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Speak Like You & English Your Accent: 1–2 sessions per week is recommended for steady progress.
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Audience Ready English: Depending on your presentation, podcast or speaking event, you may book more frequently in the week leading up to it—or continue at 1 session per week if your event is further away.
Scheduling in advance is highly recommended to secure the times that work best for you.
Do I need to do homework?
Independent practice helps you progress faster, but the specifics depend on your program & schedule.
Your personalised plan will outline exactly what’s recommended for you.
Homework may include:
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Practising pronunciation, rhythm & stress exercises
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Recording video or audio content to review pronunciation, rhythm & delivery
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Practising specific grammar & fluency exercises targeted to your business
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Planning & scripting coaching calls, pre-recorded content, presentations etc
If you don’t do independent work, progression will be slower—but the sessions will still be valuable.
Are you a native English speaker?
Yes, I’m British.
What are sessions like?
Sessions are personalised to your goals and can focus on:
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Fluency & expression – using grammar and vocabulary to communicate naturally
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Pronunciation & rhythm – building clarity, smoothness & confidence (English Your Accent)
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Presentation skills & visibility – preparing for podcasts, pitches or live events (Audience Ready English)
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Mindset & confidence – working through fears, self-consciousness or blocks to authentic expression
Sessions include speaking practice, exercises & real-world application.
Content is tailored to your current level and goals.
Can I do anything to prepare for sessions?
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Note down challenges, questions or examples from your practice or daily life.
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Prepare any topics or content you want to focus on (presentations, phrases, vocabulary).
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Ensure you are in a quiet, focused environment with good internet/WiFi.
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Use headphones for clear audio & check your microphone.
Who is coaching suitable for?
Coaching is suitable if you:
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Have at least an Intermediate (B1 CEFR) English level
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Already understand English and want to strengthen speaking, pronunciation, or business communication
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Use English regularly but want to improve fluency, clarity, and confidence
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Want to communicate authentically in your business
Not suitable for complete beginners—you’ll benefit more from structured language learning first.
Coaching is also only for adults.
Do I need to know my current English level?
No. You only need to understand spoken English enough to follow instructions & communicate. Your level will be assessed during your first session & your program will be tailored accordingly.
Can I reschedule or cancel sessions once booked?
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Cancel or reschedule at least 24 hours before your session without issue.
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Sessions cancelled less than 24 hours before the scheduled time are counted as complete.
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Same-day rescheduling is possible up to 3 hours of your session, subject to availability.
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Missed sessions without notice are counted as complete.
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Late arrivals will not extend the session time.
Refer to the Terms & Conditions for full details.
How long do programs last?
Coaching is only valid for the period of the programs:
Speak Like You
Expression Cycle- 3 months (Vision Session + 10 Sessions)
Embodiment Cycle- 6 months (Vision Session + 20 Sessions)
Audience Ready English
2 months (Visions Session + 5 Sessions)
English Your Accent
Visibility Cycle- 3 months (Vision Session + 10 Sessions)
Presence Cycle- 6 months (Vision Session + 20 Sessions)
Programs are designed to give results efficiently, while allowing flexibility for breaks, holidays or busy periods.
Extensions & pauses can be agreed upon in advance as per the Terms & Conditions
How do I buy and pay for my program?
After your consultation, you’ll receive an invitation email with:
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Your consultation review & recommended program plan
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Payment options
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Coaching terms & conditions
Once you confirm that you’d like to proceed with your program, I’ll send you an invoice with payment methods & details.
Payment methods include:
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Debit/Credit card payment link
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Paypal
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Revolut
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Bank Transfer
Payment Options:
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You can pay in full upfront or via an agreed-upon payment plan.
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All instalments must be completed as scheduled.
After payment is received, you’ll get:
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Access to my private booking calendar to schedule your sessions
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A dedicated Google Drive folder where we keep session notes, resources & any homework
What happens in the Vision Session?
Your 90-minute Vision Session sets the foundation for your program:
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English Your Accent: We assess pronunciation, rhythm, and stress. Identify challenging sounds and patterns, and create a personalised plan for your sessions.
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Speak Like You / Audience Ready English: We review your fluency, expression & visibility blocks. Identify areas for clarity, confidence & impact. Your personalised program plan is finalised based on this session.
You’ll receive your coaching plan within 48 hours of the Vision Session.
I bought a package, but I changed my mind- can I have a refund?
I want you to feel confident & supported in your decision to join my coaching programs.
In line with EU consumer law, you have a 14-day cooling-off period from the date of purchase during which you may request a refund. Any sessions that take place within this period are non-refundable. You will also be subject to the processing fees per the payment method you used.
After the 14-day period, your place in the program is considered a full commitment & the program is non-refundable.
Payment plans are available to make the investment more accessible. If you choose a payment plan & request a refund within the 14 day period, all instalments must be completed as agreed.
If you have questions or want to talk anything through before committing, you’re welcome to ask during the consultation
Please refer to the full Terms & Conditions before buying any program.
Have more questions?
Email me at: uttereloquence@gmail.com
